FAQ

Questions, answered simply.

How many photos should I upload?

Several photos are best. A clear face photo, a three-quarter view, and a side view usually give us a stronger sense of the pet.

Will the carving look exactly like my photograph?

The portrait is an interpretation designed for wood relief carving, not a photographic reproduction. The goal is recognizable and restrained.

Can I see the design before it is carved?

Yes. We do not carve the final piece until you approve the portrait.

Can I request changes?

Yes. The proofing step exists so you can ask for practical adjustments before production begins.

How large an urn do I need?

The order flow will recommend a size based on your pet's weight once final dimensions and capacities are confirmed.

Do you reuse customer photos in the gallery?

No. Customer photos and memorials are private unless a customer explicitly opts in to sharing.